If you are using the iDPRT label printers with Excellerate check-in, you may need to adjust the label settings for “Check-In”, ” Check-In Receipt”, etc..
First make sure you have downloaded and installed the iDPRT printer driver from here.
Now, make sure the actual printer settings for the iDPRT are set to the default:
![](https://www.excellerate.com/wp-content/uploads/2023/02/idprt-default-settings.png)
Next, from the check-in program, click the Modify button (“…”) next to the Checkin label:
![](https://www.excellerate.com/wp-content/uploads/2023/02/checkin-modify.png)
Then click the “Modify” button:
![](https://www.excellerate.com/wp-content/uploads/2023/02/checkin-modify2.png)
Then click the “Layout” button:
![](https://www.excellerate.com/wp-content/uploads/2023/02/checkin-layout.png)
Now adjust the Papers size to custom, Width to 2.75, and Top margin to .40:
![](https://www.excellerate.com/wp-content/uploads/2023/02/checkin-lable.png)
That’s it. Close and save your changes