By using any of Micro System Design’s services (Excellerate Cloud, Atom, ServePoint), you are agreeing to be bound by the following terms and conditions (“Terms of Service”).
We may update these Terms of Service in the future.
When you use our services, now or in the future, you are agreeing to the latest Terms of Service. That is true for any of our existing and future products and all features that we add to our services over time. These terms do contain a limitation of our liability.
We cannot be responsible for the content posted on the service or the exposure of the content to you. You agree to use the service at your own risk.
You are responsible for maintaining the security of your account and password. We cannot and will not be liable for any loss or damage from your failure to comply with this security obligation.
You are responsible for all content posted and activity that occurs under your account. That includes content posted by others who either: (a) have access to your login credentials; or (b) have their own logins under your account.
Uptime, Security, and Privacy
We provide these services on an “as is” and “as available” basis. We do not offer service-level agreements for our services, but we do take uptime of our applications seriously.
We take many measures to protect and secure your data through backups, redundancies, encryption, and security best practices. We enforce encryption for data transmission from the public Internet.
We use Microsoft’s secure data centers to store your data, and we do not store it anywhere else. See Microsoft security page.
Occasionally, while working on an unusual support case with a customer, we may temporarily copy the data to our internal test machine for troubleshooting. The data is deleted when complete.
We would only access your data for support purposes. No one else has access to your data besides your users.
We do not share or sell your information to anyone.
The service is billed on a monthly schedule. The amount due will be billed to your credit card.
All fees are exclusive of all taxes, levies, or duties imposed by taxing authorities, and you shall be responsible for payment of all such taxes, levies, or duties, excluding only United States (federal or state) taxes.
If you do not make a payment, your account will not be accessible until you make payment.
Cancellation and Termination
You can cancel your account at any time by contacting customer support. Monthly payments are not refundable. All content will be deleted after the current paid month.
Limitation of Liability
We are neither responsible nor liable for any direct, indirect, incidental, consequential, special, exemplary, punitive or other damages arising out of or relating in any way to the services or information contained within. Your sole remedy for dissatisfaction with the services is to stop using the service.