What our churches are saying



"Thank you for this tremendous program. What a difference it has made in our church! I have more time to be with people because I spend so much less time manually entering attendance for our training track (barcode scanner) and our cell groups (online reports getting imported) each week. Visitor follow-up is a snap, and we know exactly what's going on in our cells at any given time. Great to have one program for everything from finances to counseling to contact info to attendance, etc. that is network-able so all our staff can access the information they need to fulfill our mission to advance the Kingdom. The tech support has been constant, conscientious and reliable. You are doing a great job of fulfilling your mission to "help people spiritually through the use of technology." Thank you!! -Ontario, Canada
"We have evaluated two other Cell Database Programs and yours is by far the best one on the market today. You folks really did a fantastic job on making it user friendly." -Honolulu, HI.
"It is the simplest most comprehensively dynamic, yet not rigid, (meaning very user friendly) database application I've ever used." -Manila, Philippines.
"The program is GREAT!!!!!! So fast, easy and user-friendly. Thanks again." -Benton, KY.
"We love your software and recommend it often.... what you have outshines anything on the cell church market" -Moreno Valley, CA
"Your product has been such a blessing to me and my staff. The intuitive software and user interface is so easy... most of my staff can self teach themselves... Your support has been OUTSTANDING!" -Tampa, Florida.
I picked Excellerate software because of the versatility of the program when it comes to reports as well as considering price. No other software company could give me the attendance, absentee as well as numerous other reports we needed for our church. I checked out many companies, in fact, it took me over a year to choose which software to buy and not even [one of the more expensive companies] could show me the reports we needed.

Excellerate is fantastic when it comes to the information it can hold about each member and no matter what we need, if the program doesn't already do it their wonderful support people make it happen!

I have never worked so much with a company and been as absolutely satisfied as I have with Excellerate and their staff. The investment is definitely worth it. - Shelbyville, TN
"I don't know how it happened for you, but I was employed as "New People's Pastor" and ended up looking after our database. I'm no expert, not even what you'd describe as a computer whiz, but I was asked to take it on because I showed some aptitude for being able to extract information that was useful!

The database we had been using was not very user friendly, so I started looking at alternatives. We got on to Excellerate through an unexpected reference from another local church. I downloaded the demo version and started playing around with it - making extensive use of the Help menu. Within days I was able to find my way around and extracting more information than I could with our previous system. This led to further discussions (this time introducing some technical experts) and before long we were installing Excellerate as our new database.

Introducing Excellerate to our staff (around 50 of them at the time) was incredibly easy. I was able to do the training from a users perspective, unlike our previous database that required us to employ a technician who had to be trained in the USA. It would be true to say that 90% of what we wanted from a database was achievable by all staff from day one. Realistically most users requirements are pretty straight forward - "Give me Joe Publics phone numbers", "I want to email all my team members" "How many 18 - 25 year olds do we have?", "Who hasn't been to our Friends of the Vision Course?"; "How many people are in a small group?"… All of that we could do immediately.

Then we got requests for speeding up registrations in the kids programs. Enter portable barcode readers and we could achieve this, even in our extension services that did not have direct access to our database.

Following this was a request for our volunteer pastoral care team to be able to enter records of their visits/counseling appointments from home - via a web interface. This was not a standard part of the Excellerate package, but for a reasonable fee the Excellerate team was able to open up this possibility for us, using individualized password access to only those records they had been assigned to.

We now have around 10,000 active records on our database and have an ongoing goal to ensure that each of those people is "known" (not just a number). We have 9 services and 4 locations operating every weekend and do not keep individual attendance records at these services. We strongly encourage all our people to belong to a small group, but we still have a significant number who do not. This is requiring us to make full use of the Visits/Counsel features of that database, in conjunction with the small group reporting. In this way it will be possible to find out who has not been contacted recently - and to do something about it.

I have recommended Excellerate to a number of churches in New Zealand - most of whom are now using it. One thing I wish I had recommended more strongly is for users to take advantage of the very reasonably priced support package. In the early days I thought I was being a nuisance because of the number of requests/questions I was asking of the support desk. What I found was a prompt response (usually within 24 hours) to what I thought were complicated issues (remember I'm not an expert - just a user who's read the help menu!). Even the whole database conversion process was a breeze - happening with virtually no loss of productivity even when handled by someone like me."

- Robert Cooper was responsible for purchase and installation of Excellerate at Christian Life Centre Auckland, New Zealand. He has since moved to another role within that organization. He shares here his personal experience in working with Excellerate.
The goal for us, as a church, is to be able to measure our progress as we work toward the goals that God has given us. Just as any successful business must consistently analyze and consider the state of its operations, we are determined to look at the true condition of our church. If the 4 main branches of our operation are WIN, CONSOLIDATE, DISCIPLE, and SEND, then we need to know the state of each of these areas. If we're not winning people to Jesus, then we have no people to consolidate (help make solid). And if we're not consolidating successfully, we have no people to disciple, and so forth.

Excellerate has enabled us to look at the reality of our successes and our failures. For instance, using excellerate's web integration and cell leader reports, we saw that we were really struggling to WIN people to Jesus, especially the men. Our church had been growing, but we were under a bit of a false illusion that many of these new people were New Believers. But now we can see plainly whether or not our growth is coming from New Believers, or only from Christians moving into town or coming from other churches. This enabled us to go to God in prayer to ask for a breakthrough in this area. REAL NUMBERS can really be hard to look at sometimes. But excellerate has helped us to get out of the abstract and into reality.

We have also been able to track where we are struggling to Consolidate people after they've been won to Jesus. It's especially helped our cell leaders to pastor their cell leaders as they've seen, from our weekly reports, the lack of follow-up, etc. from certain leaders. So, it's been a great tool for raising better leaders in our church. The other benefit is this... we get to celebrate when we see a break through! And we know when we've had a breakthrough now. It used top be very hard to know what was happening in all of the cell groups. Are they growing? How many people are in our cells? Do they have 1st time visitors? Are the cells winning people to Jesus? If so, which ones? How's the men's net doing? How's the women's net doing? How about the Youth? etc. etc.

Through Excellerate's existing features and the ones being developed, Excellerate has and will be a great blessing to Mercy Church and to the work of the Kingdom. Not to mention the ongoing and friendly technical support. I have appreciated, very much, the personal support and willingness to make the program suite our church's specific needs. It's a great program! - San Luis Obispo, CA
As an associate pastor at Southland Community Church in Manitoba, Canada, I want to thank you on behalf of all our staff for your top-notch service. The program is great to work with, but the service that you've provided has been far beyond what we expected. As a church of over 2000 people, we require a great database, and Excellerate is meeting our needs. Further, as a staff with high standards, we love working with a company that serves its customers with joy, passion and servant hearts. Again, thank you!!! - Steinbach, Canada
My kids man the [check-in] stations.... Your system is easy enough for my 10 year olds to manage. I love keeping them involved directly in the ministry. - Wellington, Florida
Please accept this as a job well done. I experienced an unusual situation where as I had an older version that could not be loaded on the CPU that I now have. (On top of that, I purchased the wrong support plan for what I needed to do.) Your team walked me through the process and I actually felt as if they were holding my hand. I emailed numerous times (at least enough to make the average person annoyed). Their tone was always pleasant and very informative.

It is such a pleasure to work with a company that cares about what happens to you after you purchase the product. Great relationship building skills were shown here. Thank you, Excellerate! - Thomasville, North Carolina

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